Frequently Asked Questions

🛒 Ordering & Shopping

      Q: How do I place an order?

Browse our shop, add your favorite items to the cart, and follow  the checkout steps. A confirmation email will follow your successful order.                

      Q: Do I need an account to buy?

   Not at all. You can check out as a guest.

💳 Payments

      Q:What payments do you accept?

We accept all major credit/debit cards, PayPal, and Apple Pay (or any other     options specific to our site)

      Q: Is my payment information secure?

Texy Pride's payment system is powered by Stripe, a leading and trusted U.S. payment provider. Your information is encrypted and always secure.

📦 Shipping & Delivery

     Q: When will my order arrive?

 Most orders are delivered within 5–8 business days, depending on your location. If you're located outside the United States, delivery may take a bit longer.       

    Q: Can I track my order?

 Yes! You’ll receive a tracking number by email or SMS once your order ships.

👟 Product Info

      Q: Why are some shoes out of stock?

We have limited stock for our shoes to maintain quality and exclusivity. Due to high demand, some styles may sell out quickly—but we restock regularly. Sign up for restock alerts to stay updated!

      Q: Where are your products made?

 All our products are proudly designed and crafted in the United States, using quality materials and ethical production practices.

🔁 Returns & Exchanges

      Q: What’s your return policy?

You can return items within 30 days of delivery. Items must be unworn, unwashed, and in original condition. Contact us at info@texypride.com with your order number.        

🤝 Partnerships & Support  

      Q: How can you collaborate with us?

We love working with creators, influencers, and partners! Please reach out to us at info@texypride.com